Shipping Policy

General Shipping Policies

Order Processing:
Orders are typically processed within 3-5 business days. For orders placed on weekends or major holidays, additional processing time may be required. Packages shipped to addresses within the continental U.S. are sent via USPS or UPS, with transit times varying by location. A confirmation email with order details will be sent shortly after the order is placed.

Missing Packages:
If a package is not delivered within the expected timeframe and cannot be located using tracking information, please note the following:

• Carriers such as USPS recommend waiting at least 5 business days beyond the expected delivery date before considering a package as missing.
• During periods of severe weather, holiday seasons, or other delays, this timeframe may extend to 10 business days.
• If the package remains undelivered after these timeframes, it may be considered lost or missing.

Tracking Issues:
If the tracking number indicates no official acceptance scan by USPS or UPS, notify us immediately. Hunter Select will initiate an investigation with the carrier, which may take up to 10 business days. If the package cannot be located or delivered during this investigation, it will be deemed lost or missing, and a claim will be filed with the carrier.

Limitations on Responsibility:
Hunter Select is not liable for packages marked as shipped and/or delivered within the appropriate timeframe that are later claimed as lost or stolen. In such cases, please contact the shipping carrier directly to file a claim.

Shipping Restrictions:

• We cannot ship to APO/FPO/DPO addresses for website orders.
• International shipping is not available. Orders must have both billing and shipping addresses within the 50 United States or the District of Columbia.